To log in to Merit Aktiva with Smart-ID, Mobile-ID, or an ID-card, the user account must be verified by linking it to a personal identification code.
Verification can be done in the program under the menu Settings → My Account → Account Verification.
⚠️Before confirming, make sure you enter your own personal identification code. If you accidentally verify the account with someone else's personal identification code, the account will remain linked to that person going forward.
👉 After verifying the account:
You can log in to the program only with an ID-card, Mobile-ID, or Smart-ID;
Logging in with a password is no longer possible;
The verification cannot be removed or canceled later.
💡Verifying the user account also enables sending sales invoices via the Merit Tarkvara domain, using the sending method "Use domain [email protected]".
⚠️ Logging in with an ID-card, Smart-ID, or Mobile-ID also applies to the Merit Palk program if the same user account is used in both.
⚠️ Account verification needs to be done only once.
So if the user account has been verified in Merit Aktiva, the verification also applies to the same user account in the Merit Palk program.
Frequently Asked Questions
Is logging in to the program with Smart-ID, Mobile-ID, or ID-card mandatory?
Is logging in to the program with Smart-ID, Mobile-ID, or ID-card mandatory?
Logging in with an ID-card, Mobile-ID, or Smart-ID is mandatory only if you want to send invoices via the [email protected] domain. In other cases, you can continue logging in with a password as long as the account has not been verified.
If you do not send invoices via the domain (i.e., you use your own SMTP server), account verification is not mandatory, and password login remains available.
However, for security reasons, we recommend that all users verify their accounts to prevent malicious use in the event of a password leak.
Will the option to log in with a password remain available?
Will the option to log in with a password remain available?
The option to log in with a password remains available only if account verification has not been done, and in that case, it is not possible to issue invoices from Merit Aktiva using the [email protected] domain.
Alternatively, you can set up invoice sending using a private SMTP server.
After the user account has been verified, logging in with a password is no longer possible.
Verification is final, i.e., it cannot be removed or reversed later.
How do I log in to the program after verification?
How do I log in to the program after verification?
After your user account has been verified, you can log in to the program with any of the three authentication methods, regardless of which one you used for verification:
Mobile-ID
Smart-ID
ID-card
Logging in with a password is no longer possible after verification. The Password option cannot be used in the login view, and you cannot reset your password either.
It does not matter whether the account was verified with, for example, Smart-ID — you can still log in with Mobile-ID or an ID-card as well, because all three methods are linked to the same personal identification code.
If Merit Aktiva has two users and one user verifies their account, e.g., with Smart-ID, can the other user still log in with a password, or does this option disappear for all users once one user has verified their account?
If Merit Aktiva has two users and one user verifies their account, e.g., with Smart-ID, can the other user still log in with a password, or does this option disappear for all users once one user has verified their account?
If Merit Aktiva has two users and one of them verifies their account (e.g., with Smart-ID), after verification, only the person who verified the account can log in to that specific user account. Password login is disabled for that account, and from then on, it is only possible to log in with an ID-card, Mobile-ID, or Smart-ID.
If the other user has their own personal account, they can continue logging in with their password until their account is verified.
How can an additional user send invoices after I, as the master user, have verified my account?
How can an additional user send invoices after I, as the master user, have verified my account?
Verification on the My Account page is done by each user separately — it is linked to the user, not the company.
An additional user can send invoices after the master user's account has been verified, only if their own user account has also been verified. Verification is mandatory for every user who issues invoices from Merit Aktiva using the [email protected] domain.
If the manager and I use the same user account (set up with a general email address) and take turns using Merit Aktiva, does this mean that after verification, we can no longer both log in to Merit?
If the manager and I use the same user account (set up with a general email address) and take turns using Merit Aktiva, does this mean that after verification, we can no longer both log in to Merit?
Yes — after the user account has been verified, it is no longer possible for several people to use the same account in turns.
With the new secure login solution, the user account is linked to the authentication of a specific person, and login takes place via ID-card, Smart-ID, or Mobile-ID. This means that, from now on, one user account is intended for a single person.
In this case, we recommend creating separate user accounts for the manager and the accountant, and assigning each the necessary user rights.
The accountant is a salaried employee of the company and uses the program with the company's general email address. If the accountant changes, does this mean the new accountant cannot continue using the program with the same user account?
The accountant is a salaried employee of the company and uses the program with the company's general email address. If the accountant changes, does this mean the new accountant cannot continue using the program with the same user account?
Correct — verification is done for a specific person and is linked to their personal identification code.
When the accountant changes, a new user account must be created for the new accountant to use.
Can Smart-ID, Mobile-ID, or ID-card login be activated when using the free trial version of Merit Aktiva?
Can Smart-ID, Mobile-ID, or ID-card login be activated when using the free trial version of Merit Aktiva?
Yes — once the user account has been verified, you can log in to the program with Smart-ID, Mobile-ID, or an ID-card. In that case, it is also possible to issue invoices from Merit Aktiva using the [email protected] domain.
If account verification has been activated in Merit Aktiva, does it also affect logging in to the Merit Palk program?
If account verification has been activated in Merit Aktiva, does it also affect logging in to the Merit Palk program?
If the same user account is used in both Merit Aktiva and Merit Palk, then verified login with an ID-card, Smart-ID, or Mobile-ID works the same way in both programs, because verification is linked to the user account.