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Activating Two-Factor Authentication (2FA)

You can enhance the security of your Merit user account with two-factor authentication (2FA/MFA). Once activated, important actions must be confirmed with a code from an authenticator app in addition to your password.

How to activate two-factor authentication

  1. Open the "My Account" view in the program:

    • In Merit Palk, under the menu Settings → My Account

    • In Merit Aktiva, under the menu Settings → My Account
      or

    • Via the User menu (click the person icon at the top right of the program's menu bar) → click your username

  2. Select the activation of two-factor authentication.

  3. Add an authenticator app:

    • Scan the QR code, or

    • Enter the manual security code.

The manually entered code is available below the QR code in the security code setup view and can be used if your authenticator app does not support scanning QR codes.

Supported authenticator apps

Any TOTP-compatible authenticator app can be used for two-factor authentication, for example:

  • Google Authenticator

  • Microsoft Authenticator

  • Apple Passwords

  • other similar authenticator apps

Where 2FA applies

Once activated, additional confirmation is required for all important actions, for example:

  • Logging in to the program

  • Deleting a company

  • Disabling two-factor authentication

  • Resetting or changing the password

  • Deleting the user account

💡 If you use the same user account in both Merit Aktiva and Merit Palk, two-factor authentication automatically applies in both programs.

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